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jaceaser's avatar
jaceaser
3 years ago
Solved

Duplicate Teen Account

While playing Madden 23 my son is prompted to login to his ea account. When he does it wants him to do a teen upgrade. When he puts his email address it says it’s a duplicate. 
madden nfl 23
willherne's avatar
willherne
3 years ago

Hi, I am getting the same error when attempting to access FIFA23 as my account has changed to teen account.  We (me and my dad) have tried three times to contact the help using the chat, and have been told to refer to the forms where a community manager will help, but looking at the forums, they suggest contacting help.  

My EA account does not have a linked account, but there doesn't seem to be a way of linking it other than trying to enter the address when entering the game.

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