ea servers can't process request

Hey @jahamic. 

Where are you running into that error? Is it coming up as soon as you try connecting to MUT, or is it happening when you're trying to play a game? 

/Kent

It is when I try to click and load MUT or any online features

I am also having the same problem as the rest of these people.

Thanks for the updates, all. 

I'd like to start off with some troubleshooting to see if we can help get you logged back into MUT. First I would recommend starting off with the basic connectivity troubleshooting steps from the EA Help website. 

If you're still getting the same error message after that check out the platform-specific steps as well: 

- Xbox One

- PlayStation 4

- PC

Let me know how that goes when you have a chance. Thanks!

/Kent

Did the troubleshooting stuff, still not working, this is happening now and also happened a couple months back at the time another event began.

Hi, I'm having the same issue. Store works fine, K.O works fine just as soon as open any challenge error message appears : our servers cannot process your request. I've spoken with EA support on chat. They recommended clearing alternative mac data. Didn't work. Been like this for over 24 hours. 

@burliestwall 

Were you able to try changing your active lineup like @TronBox2 suggested? Are you still running into the same connection errors afterward? 

/Kent