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moniteau88's avatar
moniteau88
7 years ago
Solved

Error: A redistributable package (DirectX) was not installed successfully

Error: A redistributable package (DirectX) was not installed successfully. Setup cannot continue.  (4294967287)

This is the error  I am getting everytime I try to installed Madden 19 on my computer.  

I have tried to manually reinstall DirectX by going into the games folders like another post of recommended. 

I have tried downloading DirectX directly from the Microsoft website and extracting it into the games files like another post said.

I tried following this video advice, but the only thing it did allow me to get into the game, but it never moved past downloading at 23% it was stuck there.  I played the entry game twice and was still stuck at 23% installed. https://www.youtube.com/watch?v=3umR5vLcPwo&feature=youtu.be&ab_channel=AzureCuzYeah

  • moniteau88's avatar
    moniteau88
    7 years ago

    No, it didn't work, I tried it before I went to bed last night.  

    I did eventually get it to work.  I went into the DirectX folder again and deleted all the CAB files, and told Madden to repair itself and this caused the game to download EVERYTHING again and not just to the playable portion like it would normally.  This seemed to fix the problem.  

5 Replies

  • moniteau88's avatar
    moniteau88
    7 years ago

    I have also tried reinstalling multiple times, so many that I have lost count. To my knowledge, my computer is up to date on all its files for windows. I am also running Windows 10.

    I also just tried to steps again but this time I disabled my anti-virus and still same thing as before.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @moniteau88

    It is likely your antivirus is causing this.

    Please temporarily disable your antivirus and any other security software and then perform a clean boot: http://support.microsoft.com/kb/929135

    Once booted, right click and run the DXSETUP from the Madden 19 install location as an Administrator.

    Try to play after that and let us know your results, thanks.

  • moniteau88's avatar
    moniteau88
    7 years ago

    No, it didn't work, I tried it before I went to bed last night.  

    I did eventually get it to work.  I went into the DirectX folder again and deleted all the CAB files, and told Madden to repair itself and this caused the game to download EVERYTHING again and not just to the playable portion like it would normally.  This seemed to fix the problem.  

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