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vikeskid28's avatar
vikeskid28
3 years ago

Error code 0x80070490 (Xbox One)

Product: Madden NFL 23 Platform:Microsoft XBOX One Which console generation do you have? Microsoft Xbox One What is your gamertag/PSN ID? Tree Barking Date/time issue occurred 10/18/22 What type...
madden nfl 23
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @vikeskid28 Can we try to manually clear the cache by powering off the Xbox, once done unplug the power cable and give it a few minutes for the console to lose any power retention, then replug and boot back up to check if this continues?

vikeskid28's avatar
vikeskid28
3 years ago

I have done this over five times and it hasn’t worked

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @vikeskid28 We can try the additional steps listed by Xbox in their support article. 

    • vikeskid28's avatar
      vikeskid28
      3 years ago

      These steps did not work

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        3 years ago
        @vikeskid28 To confirm are you on the latest stable build of Xbox OS, or on an Insider version?

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