Forum Discussion
Platform(Include which Generation):
PC
PSN ID or Gamer Tag:
phishmanf
Type of Network being used:
WiFi 5GHz Fiber
Date/time issue occurred:
Multiple times, started 2/18/2023 around 2:00pm MST
What were you doing when it happened?
Playing MUT23 and trying to redeem a set
What was the last action you completed before it happened?
Accessing the Sets menu under My Team in MUT23
How often does the bug occur?
Every time that I try to redeem the set, even from the player card
Steps: How can we find the bug ourselves?
Not sure. I am fairly certain this is not a universal issue, and I do not have insight into the backend to determine whether this is just a generic error related to my network configuartion/blocked ports/antivirus or if it is incorrect/bad code related to this recently released set.
Also, include any troubleshooting, Screenshots/Clips you might have:
I am encountering this error when trying to redeem a 95 OVR GG Heroic Origin's set. Multiple times I followed steps to clear all Origin caches, restarted, logged back in to no avail. I cut a case to customer support but they said there is no fix, and that they had expected most people's issues to be resolved with the patch last week. Currently the case says the status is No Fix Available.