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Domo_nice_fam's avatar
Domo_nice_fam
4 years ago

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How do we fix this 31/32 bug. Where it kicked me out the franchise and won’t let me join back and it say league is full but it’s not. I went to change coach to owner hit save and it kicked me out of ...
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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Hey @rifraf17 When you have a moment can you try going through the following steps and check if this continues?

  • Close other running games or apps, (for Series X|S also close others running in quick resume) 
  • Remove any connected device, or additional USB's from the console then restart the Xbox and check
  • Check for updates 
  • Try the steps in our Connection and Advance Connection Guides 
  • Open you're Xbox NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Persistent Storage 
    • Go to settings > Select Device & Connections > Then Blue-Ray 
    • Select Persistent Storage > Clear Persistent Storage 
  • Alternate Mac: 
    • Go to settings > Select General  > Then Network settings 
    • Go to advanced settings > Alternate Mac address > Select clear 
    • Select restart 
rifraf17's avatar
rifraf17
4 years ago

Still not working. I simply cant understand this.

  • rifraf17's avatar
    rifraf17
    4 years ago

    Will an update fix this issue? Because im at the point where I either want a refund for all the money i spent on the game, or just give me a method that works. This is the most bizarre bug ive ever seen. The game is literally unplayable. 

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