Product: Madden NFL 23
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? Keefer0475
Date/time issue occurred 12/13/2022
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? Keefer0475
Summarize your bug Error- Our servers cannot process your request at this time. Please try again later. We apologize for any inconvenience. You have been returned to the main menu.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to load online franchise
What happens when the bug occurs? Can’t load a franchise file, returned to main menu
What do you expect to see? Load into franchise file
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
Is my file corrupted? Or is it a server issue?
EA Staff (Retired)Hey Everyone,
I wanted to update you that issues with cloud franchise should now be resolved, https://twitter.com/MaddenNFLDirect/status/1603422082636783616
If you continue to run into issues please let us!
My league is still experiencing this issue we play on xbox series x and recieve the error "Our servers cannot process your request at this time please try again later we apologize for any inconvenience you have been returned to the main menu. Is there any fix being worked on or something we can do to access our league again
