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Bennyboy21988's avatar
Bennyboy21988
4 years ago
Solved

[ERROR] Unable to retrieve your progression information from EA Servers at this

I have an error message in madden 22 that happens to pop up if I go in or out of a game mode, and when I start up the game, it says [ERROR] Unable to retrieve your progression information from EA Ser...
  • Ssb73's avatar
    Ssb73
    4 years ago

    @EA_BlueberryOMG it's finally gone! Error did not happen and I can edit my avatar!

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

Hi, Madden Community.

Thank you for reaching out to us about this error, we'll flag this up to the team and find out more info on what is happening here. We could use your help on this by letting us know of the following details below. If you can reply back as soon as possible with this information we'll pass it up to the team ASAP.

  • Gamertag/PSN ID/Origin ID
  • Platform you play on (PS5/PS4/Xbox Series X, PC)
  • Which game mode are you getting this error in
  • Have you tried power cycling your console and local network (Yes/No)
  • When did you start experiencing this error? Did you always experience it or did it show up after an update? When did it start happening?
jhland08's avatar
jhland08
4 years ago

@EA_Blueberry

Gamertag eXcel Mango

Platform you play on Xbox series x

getting zero credit for challenges. completed all the legend solos and received none of the nats or receive daily/weekly or level up rewards. receive an error message when pressing select at the menu and going to the objectives tab. Didn't bother playing solo battles this week due to it maybe not counting. overall it feels pointless to play at this time. been happening for 7 days now.

I've tried everything

  • WillYT04's avatar
    WillYT04
    4 years ago

    @EA_Blueberry

    1. Radsniffer33

    2. Xbox one s

    3. unable to retrieve my progression info and edit my yard player

  • WillYT04's avatar
    WillYT04
    4 years ago

    1. Radsniffer33

    2. Xbox one S

    3. Menu loading and yard character editing

    4. Yes

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