Forum Discussion

Bennyboy21988

5 years ago

Solved

[ERROR] Unable to retrieve your progression information from EA Servers at this

I have an error message in madden 22 that happens to pop up if I go in or out of a game mode, and when I start up the game, it says [ERROR] Unable to retrieve your progression information from EA Ser...

Ssb73
5 years ago
@EA_BlueberryOMG it's finally gone! Error did not happen and I can edit my avatar!

EA_Blueberry

Community Admin

5 years ago

Hi, Madden Community.

Thank you for reaching out to us about this error, we'll flag this up to the team and find out more info on what is happening here. We could use your help on this by letting us know of the following details below. If you can reply back as soon as possible with this information we'll pass it up to the team ASAP.

Gamertag/PSN ID/Origin ID
Platform you play on (PS5/PS4/Xbox Series X, PC)
Which game mode are you getting this error in
Have you tried power cycling your console and local network (Yes/No)
When did you start experiencing this error? Did you always experience it or did it show up after an update? When did it start happening?

nowens30

5 years ago

nowens730

Ps4

Face of franchise

Yes

EA_Blueberry
Community Admin
5 years ago
Thank you for the examples we've passed them along to the team to use for testing. We'll share updates here when we hear back.
- WillYT04
  5 years ago
  I am currently still having the issue and am unable to play the game. Is there a solution for this