Forum Discussion

Bennyboy21988

5 years ago

Solved

[ERROR] Unable to retrieve your progression information from EA Servers at this

I have an error message in madden 22 that happens to pop up if I go in or out of a game mode, and when I start up the game, it says [ERROR] Unable to retrieve your progression information from EA Ser...

Ssb73
5 years ago
@EA_BlueberryOMG it's finally gone! Error did not happen and I can edit my avatar!

EA_Blueberry

Community Admin

5 years ago

Hi, Madden Community.

Thank you for reaching out to us about this error, we'll flag this up to the team and find out more info on what is happening here. We could use your help on this by letting us know of the following details below. If you can reply back as soon as possible with this information we'll pass it up to the team ASAP.

Gamertag/PSN ID/Origin ID
Platform you play on (PS5/PS4/Xbox Series X, PC)
Which game mode are you getting this error in
Have you tried power cycling your console and local network (Yes/No)
When did you start experiencing this error? Did you always experience it or did it show up after an update? When did it start happening?

Player_ktc11nwu

5 years ago

@EA_Blueberry wrote:
Hi, Madden Community.

Thank you for reaching out to us about this error, we'll flag this up to the team and find out more info on what is happening here. We could use your help on this by letting us know of the following details below. If you can reply back as soon as possible with this information we'll pass it up to the team ASAP.

Gamertag/PSN ID/Origin ID
TrillxJP
Platform you play on (PS5/PS4/Xbox Series X, PC)
PS4
Which game mode are you getting this error in
mut and the yard
Have you tried power cycling your console and local network (Yes/No)
yes.

AntiHeroATX
5 years ago
It's been a week. Not getting this error anymore but it's changed to "Some of our services could not be accessed. Please Try again." This happens whenever I try to access my profile in game, if I try to play "The Yard", if I try to go to the store, basically anything involving my profile online. Do we have any type of ETA for a fix for this stuff? I can basically only play solo games, solo franchise.