Forum Discussion
Hi, Madden Community.
Thank you for reaching out to us about this error, we'll flag this up to the team and find out more info on what is happening here. We could use your help on this by letting us know of the following details below. If you can reply back as soon as possible with this information we'll pass it up to the team ASAP.
- Gamertag/PSN ID/Origin ID
- Platform you play on (PS5/PS4/Xbox Series X, PC)
- Which game mode are you getting this error in
- Have you tried power cycling your console and local network (Yes/No)
- When did you start experiencing this error? Did you always experience it or did it show up after an update? When did it start happening?
@EA_Blueberry wrote:Hi, Madden Community.
Thank you for reaching out to us about this error, we'll flag this up to the team and find out more info on what is happening here. We could use your help on this by letting us know of the following details below. If you can reply back as soon as possible with this information we'll pass it up to the team ASAP.
- Gamertag/PSN ID/Origin ID
- Platform you play on (PS5/PS4/Xbox Series X, PC)
- Which game mode are you getting this error in
- Have you tried power cycling your console and local network (Yes/No)
1 mnvikings1621
2 PS4
3 all
4 yes
- 5 years ago
I just spoke with EA help, and they said that we will get all of our awards after the investigation and fix are over. As far as the xp disadvantage from not being able to complete time sensitive missions such as daily and weekly, they will take a look at that on a case by case basis and possibly give compensation.
- 5 years ago
I hope they fix it soon. As for the XP reimbursement I don’t think it should be case by case. Me personally have pretty much given up on the game as I don’t expect EA to actually care after they fix it. I’m optimistic about them eventually fixing the bug but it will put everyone behind too far. If they give us all daily and weekly credit and rewards up to the point when they fix it I feel like I’d be okay with that. But I’m not going to grind campaign missions for 100xp and then get to a point where it’s harder to pass because I never got the xp I deserve from the performances in each match. I get on and usually run just the missions that will disappear after a time since those will never be rewarded back if they aren’t completed on time. I’m at about a week and a half with bugs in both MUT and Face of the Franchise that makes both unplayable.
- 5 years ago
@krome86 EA told me to play MUT like normal, and all of the awards and xp will be given from the challenges. For whatever that's worth. The case by case thing refers to the xp from missions involving stats, daily, and weeklys.