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Bennyboy21988's avatar
Bennyboy21988
5 years ago
Solved

[ERROR] Unable to retrieve your progression information from EA Servers at this

I have an error message in madden 22 that happens to pop up if I go in or out of a game mode, and when I start up the game, it says [ERROR] Unable to retrieve your progression information from EA Ser...
  • Ssb73's avatar
    Ssb73
    5 years ago

    @EA_BlueberryOMG it's finally gone! Error did not happen and I can edit my avatar!

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
5 years ago

Hi, Madden Community.

Thank you for reaching out to us about this error, we'll flag this up to the team and find out more info on what is happening here. We could use your help on this by letting us know of the following details below. If you can reply back as soon as possible with this information we'll pass it up to the team ASAP.

  • Gamertag/PSN ID/Origin ID
  • Platform you play on (PS5/PS4/Xbox Series X, PC)
  • Which game mode are you getting this error in
  • Have you tried power cycling your console and local network (Yes/No)
  • When did you start experiencing this error? Did you always experience it or did it show up after an update? When did it start happening?
a1234ade's avatar
a1234ade
5 years ago

Leger_1 or A1245Ade

PS5

This is occurring while utilizing all game modes.

Yes. I have cycled the power, restarted my router, and done various other things found within articles online. 

I have completed numerous challenges within challenges, an example is “Superstars” and after completing the associated challenges I have not received the related players. 

THIS IS JUST AN EXAMPLE OT PCCIRS IN ALL THE RELATED CHALLENGES..

I am being waxed while attempting the MUT Champions. Most of the players have received their players. This is putting myself and other EA players  at drastic disadvantage. 

How do you plan to resolve this? Refund of $$, grant us the rewards earned if our software was working correctly? 

EA, I look forward to reviewing your response

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