Forum Discussion

Bennyboy21988

5 years ago

Solved

[ERROR] Unable to retrieve your progression information from EA Servers at this

I have an error message in madden 22 that happens to pop up if I go in or out of a game mode, and when I start up the game, it says [ERROR] Unable to retrieve your progression information from EA Ser...

Ssb73
5 years ago
@EA_BlueberryOMG it's finally gone! Error did not happen and I can edit my avatar!

themachine8764

5 years ago

1.TheMachine876 2. Ps4 3. Every game mode 4. Yes

EA_Blueberry

Community Admin

5 years ago

Thank you for the details everyone!

This should be enough for the team for the moment. When we have updates we'll share them here .

Thank you for your patience.

byDraXler0
5 years ago
Two days ago I was stuck on avatar creation screen (with Tom Brady). Now with yesterday´s maintenance that has been fixed and I can create my avatar.
But a new error has appeared that also appeared to myself when I first bought the game.
The error is related to the connexion to EA servers.
"Unable to retrieve your progression information from EA Servers at this time. Please try again later."
The error appears at the main menu, when I try to accees to my madden profile and also in some challenges from ultimate team.
I have my madden mobile account linked to my EA account.
Steam: DraXler. Origin: byDraXler0
PC Steam
- Larkynus
  5 years ago
  Exact same issue for me on PS5.
  
  PSN tag: Larkynus
DTA734
5 years ago
@EA_Blueberry I'm still having this problem it's been 3 weeks since I bought your game played it for an hour then linked my ps4 to my ea account and it hasn't stopped yet updates are not helping those who can't play