Forum Discussion
When I get through the main menu loading screen, I get an error saying "We are currently unable to process your content, but will continue trying. Please contact EA customer support if this persists." Then I have no menu options to play anything except offline franchise mode.
@RMS427 wrote:
When I get through the main menu loading screen, I get an error saying "We are currently unable to process your content, but will continue trying. Please contact EA customer support if this persists." Then I have no menu options to play anything except offline franchise mode.
@RMS427
If there are game modes missing this can indicate an action was taken on your account due to violation of the Madden rules.
Rules of Madden NFL: https://answers.ea.com/t5/Technical-Issues/Support-Suspended-or-Banned-Rules-of-Madden-NFL-22/m-p/10588406#M18
Please contact our Support team at your earliest chance for any questions about your account. Our forum staff unfortunately can't disclose personal details on public channels.
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Live-Support
- 5 years ago@EA_Blueberry I have talked to 5 different chat agents and one phone agent. None of them can see anything wrong with my account or know why I'm having the issue.
- 5 years ago@EA_Blueberry So any idea about when this will be fixed going on a month now I haven't played your crappy game beyond frustrated
- 5 years ago@EA_Blueberry My account has no ban or suspension history
- 5 years ago
I’m having the same problem, I don’t have a ban, I don’t have internet problems, trouble shooting didn’t work, I’ve uninstalled, reinstalled the game, I’ve hard reset my modem and Xbox multiple times. It’s a bug that’s come up in your game and youse won’t fix it or give me refund. Absolute joke of a company
- EA_Blueberry5 years ago
Community Admin
@LordHyva
The team is working on a fix to address this in a future Title Update. I get it as well and do find it excessive when I'm navigating around modes.
Are you able to navigate throughout the game and still play game modes or does it block you from playing?