Forum Discussion

Bennyboy21988

5 years ago

Solved

[ERROR] Unable to retrieve your progression information from EA Servers at this

I have an error message in madden 22 that happens to pop up if I go in or out of a game mode, and when I start up the game, it says [ERROR] Unable to retrieve your progression information from EA Ser...

Ssb73
5 years ago
@EA_BlueberryOMG it's finally gone! Error did not happen and I can edit my avatar!

EA_Blueberry

Community Admin

5 years ago

@RMS427 wrote:

When I get through the main menu loading screen, I get an error saying "We are currently unable to process your content, but will continue trying. Please contact EA customer support if this persists." Then I have no menu options to play anything except offline franchise mode.

@RMS427

If there are game modes missing this can indicate an action was taken on your account due to violation of the Madden rules.

Rules of Madden NFL: https://answers.ea.com/t5/Technical-Issues/Support-Suspended-or-Banned-Rules-of-Madden-NFL-22/m-p/10588406#M18

Please contact our Support team at your earliest chance for any questions about your account. Our forum staff unfortunately can't disclose personal details on public channels.

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