Forum Discussion
Hi, Madden Community.
Thank you for reaching out to us about this error, we'll flag this up to the team and find out more info on what is happening here. We could use your help on this by letting us know of the following details below. If you can reply back as soon as possible with this information we'll pass it up to the team ASAP.
- Gamertag/PSN ID/Origin ID
- Platform you play on (PS5/PS4/Xbox Series X, PC)
- Which game mode are you getting this error in
- Have you tried power cycling your console and local network (Yes/No)
- When did you start experiencing this error? Did you always experience it or did it show up after an update? When did it start happening?
- EA_Blueberry5 years ago
Community Admin
Hey, everyone.
Thank you for continuing to send us your account examples. The team is still investigating this, however we've added an extra question to the post that will help the team out.
Can you re-edit your response and add the answer to this question?- When did you start experiencing this error? Did you always experience it or did it show up after an update? When did it start happening?
- 5 years ago
Ps4
DTA734
Everytime I load the game
It happened when I changed my ea account I didn't have access to the previous email that I made when I was a kid so when I linked my new email to ea and linked my ps4 it all went to crap it started in September 24 is when I bought the game and haven't been able to play since, keeps saying can't retrieve your progression I've deleted all saved data uninstalled the game reinstall I did everything your ea team said and almost a month now and haven't been able to play because it doesn't save my progress and it all restarts when I stop playing
- Astrosloth495 years agoNew Rookie@EA_Blueberry Since launch pls fix this!
- 5 years ago@EA_Blueberry how has there been no news, no updates in so long. It's almost like EA doesn't care about its customers or something
- 5 years ago
I have had this error since launch and it’s ridiculous, no title update helps and no one has addressed it, I’m on ps5 my PSN is ninjastar1077, and it shows up every time I change screens