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Bennyboy21988's avatar
Bennyboy21988
5 years ago
Solved

[ERROR] Unable to retrieve your progression information from EA Servers at this

I have an error message in madden 22 that happens to pop up if I go in or out of a game mode, and when I start up the game, it says [ERROR] Unable to retrieve your progression information from EA Ser...
  • Ssb73's avatar
    Ssb73
    5 years ago

    @EA_BlueberryOMG it's finally gone! Error did not happen and I can edit my avatar!

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
5 years ago

Hey, everyone.

Thank you for continuing to send us your account examples. The team is still investigating this, however we've added an extra question to the post that will help the team out.

Can you re-edit your response and add the answer to this question?

  • When did you start experiencing this error? Did you always experience it or did it show up after an update? When did it start happening?
DTA734's avatar
DTA734
5 years ago

Ps4

DTA734

Everytime I load the game

It happened when I changed my ea account I didn't have access to the previous email that I made when I was a kid so when I linked my new email to ea and linked my ps4 it all went to crap it started in September 24 is when I bought the game and haven't been able to play since, keeps saying can't retrieve your progression I've deleted all saved data uninstalled the game reinstall I did everything your ea team said and almost a month now and haven't been able to play because it doesn't save my progress and it all restarts when I stop playing 

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