Forum Discussion

Bennyboy21988

5 years ago

Solved

[ERROR] Unable to retrieve your progression information from EA Servers at this

I have an error message in madden 22 that happens to pop up if I go in or out of a game mode, and when I start up the game, it says [ERROR] Unable to retrieve your progression information from EA Ser...

Ssb73
5 years ago
@EA_BlueberryOMG it's finally gone! Error did not happen and I can edit my avatar!

EA_Blueberry

Community Admin

5 years ago

Hi, Madden Community.

Thank you for reaching out to us about this error, we'll flag this up to the team and find out more info on what is happening here. We could use your help on this by letting us know of the following details below. If you can reply back as soon as possible with this information we'll pass it up to the team ASAP.

Gamertag/PSN ID/Origin ID
Platform you play on (PS5/PS4/Xbox Series X, PC)
Which game mode are you getting this error in
Have you tried power cycling your console and local network (Yes/No)
When did you start experiencing this error? Did you always experience it or did it show up after an update? When did it start happening?

soccerjer14

5 years ago

Gemston3
Xbox One
Which game mode are you getting this error in: loading screen, franchise
Have you tried power cycling your console and local network (Yes
Started this morning, played last night a bit. No update that I know of

ubercmw716
5 years ago
PS4 Cmw716
Have completely redownloaded the game I started getting this air right after you guys patched the not being able to get into the screen and freezing on Tom Brady which was months ago. In each time I try getting on to a different mode or loading in or going to my Madden it says unable to retrieve your progression information from EA servers at this time please try again later. I can't access my rank or my Madden at all never have been able to. Seems like anybody that has Madden mobile tied to Madden 22 has nothing but problems