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Bennyboy21988's avatar
Bennyboy21988
4 years ago
Solved

[ERROR] Unable to retrieve your progression information from EA Servers at this

I have an error message in madden 22 that happens to pop up if I go in or out of a game mode, and when I start up the game, it says [ERROR] Unable to retrieve your progression information from EA Ser...
  • Ssb73's avatar
    Ssb73
    4 years ago

    @EA_BlueberryOMG it's finally gone! Error did not happen and I can edit my avatar!

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

Hey, everyone.

Have some more questions for you to determine the cause of this error.

  • For those that are experiencing it do you remember if it started happening after you made any changes to your Avatar?
  • Are you able to edit your avatar in game at all to see if that has any effect?
  • Did you ever link up your game to Madden 22 Mobile?
Ssb73's avatar
Ssb73
4 years ago
  • For those that are experiencing it do you remember if it started happening after you made any changes to your Avatar?
  • After designing my face right away, it kicked me out and I've never been able to further customize anything
  • Are you able to edit your avatar in game at all to see if that has any effect?
  • I cannot edit my avatar in game
  • Did you ever link up your game to Madden 22 Mobile?
  • I had linked my account to Madden mobile before getting Madden 22 for PS4 and PS5.

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