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Bennyboy21988's avatar
Bennyboy21988
4 years ago
Solved

[ERROR] Unable to retrieve your progression information from EA Servers at this

I have an error message in madden 22 that happens to pop up if I go in or out of a game mode, and when I start up the game, it says [ERROR] Unable to retrieve your progression information from EA Ser...
  • Ssb73's avatar
    Ssb73
    4 years ago

    @EA_BlueberryOMG it's finally gone! Error did not happen and I can edit my avatar!

KiwiRayLewis's avatar
KiwiRayLewis
4 years ago
@EA_Blueberry Uninstalled and reinstalled latest version of Madden Mobile and the EA Account there is still linked.

Still unable to access the Madden Profile from the main game menu screen to make any changes to the Avatar - it just boots me back to the main page again.

If my EA account was unlinked from the Mobile version of the game, would that solve it? I'm not going to play the Mobile game again
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

@KiwiRayLewis 

You're not able to unlink Mobile from your EA account through the mobile app. I can't guarantee that would even work though, but thanks for confirming the steps for us so we can get this over to the team. We'll continue to update you all on the status of this as soon as we can.

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