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Bennyboy21988's avatar
Bennyboy21988
4 years ago
Solved

[ERROR] Unable to retrieve your progression information from EA Servers at this

I have an error message in madden 22 that happens to pop up if I go in or out of a game mode, and when I start up the game, it says [ERROR] Unable to retrieve your progression information from EA Ser...
  • Ssb73's avatar
    Ssb73
    4 years ago

    @EA_BlueberryOMG it's finally gone! Error did not happen and I can edit my avatar!

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

Also, are any of you able to launch the game from a different account on the same console? If you only have one copy of Madden 22, there is an option to share your game to other Gamertags/PSN IDs on the home console. We want to verify this is specific to the account you're experiencing this error on. 

If you are able to launch the game from a different account without the error, can you let us know what happens when go back to your main account? 

Thank you for the help.

JASZ3's avatar
JASZ3
4 years ago

Only have one account on my ps5. So it’s specific to my account. Not sharing madden either.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @JASZ3

    Did you play Madden Mobile last year or this year as well? If so, can you DM me your PSN ID and Madden Mobile ID?
  • JASZ3's avatar
    JASZ3
    4 years ago

    Yes, jasz_3

  • JASZ3's avatar
    JASZ3
    4 years ago

    Yes I played madden mobile last year and this year. Jasz_3 and [Removed - CM]

    EA_Blueberry: Removed image and User ID. Do not share publicly

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