[ERROR] Unable to retrieve your progression information from EA Servers at this

cam_wood17

Ps5

Face of the franchise, after every loading screen, settings tab, every single gamemode

yes

Rypic13 

Ps4

The yard, ultimate team, face of the franchise.

Yes I tried everything 

This game is loaded with glitches..... can't even play most modes.    WHAT A Waste  of money......Def need this fixed or a refund. What a rip off.

[edit: email address removed] 

1. maxlxao

2. PS5

3. Every game mode. It also pops up when I log in and it won’t let me customize my player on Home Screen or in face of the franchise.

4. Yes

Please respond to me by email.

1. woundedvet11

2. ps4

3. every game mode

yes

WittedHealer535

Xbox One

All game modes

Yes

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@EA_Blueberry wrote:

Hi, Madden Community.

Thank you for reaching out to us about this error, we'll flag this up to the team and find out more info on what is happening here. We could use your help on this by letting us know of the following details below. If you can reply back as soon as possible with this information we'll pass it up to the team ASAP.

• Gamertag/PSN ID/Origin ID
• Platform you play on (PS5/PS4/Xbox Series X, PC)
• Which game mode are you getting this error in
• Have you tried power cycling your console and local network (Yes/No)

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1 mnvikings1621

2 PS4

3 all

4 yes

mighty_frankie                                                         Ps5.                                                                         All of them besides franchise                                       Yes

I just spoke with EA help, and they said that we will get all of our awards after the investigation and fix are over. As far as the xp disadvantage from not being able to complete time sensitive missions such as daily and weekly, they will take a look at that on a case by case basis and possibly give compensation.