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Cleaner_TomTom's avatar
Cleaner_TomTom
6 years ago
Solved

Error when loading Solo Challenge

I get the following error when I try to load a Solo Challenge in MUT 21 on PS4. I can access everything else ok in Ultimate Team but solo challenges give the following error and send me back to the m...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

@Cleaner_TomTom 

Hmm, gotcha. 

Can we try running through some connectivity troubleshooting steps to see if we can help prevent this from happening? I'd recommend starting off with the basic connection steps over at the EA Help website when you've got a chance. 

If it keeps happening after that check out the PS4-specific steps as well. Let me know how that goes when you have the chance. Thanks!

/Kent

Cleaner_TomTom's avatar
Cleaner_TomTom
6 years ago

Hey Kent, I have tried all networking troubleshooting steps outlined above and still no change with respect to the issue. 

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