Failed to start game Madden 21

This is ridiculous. I’ve had this problem now for about a week. I pay good money for this game and Ea can’t get it right. Is there a number we can call to get our money back? Fix the problem already!!!!

For having so much money as a company it seems they really don't care at all for these players, especially people who do spend there hard earned money on a game that works maybe half the time?, I've started to have this problem on and off and restarting the app after each game seems to be the only thing that works? How is that even possible, down right obnoxious along with the Madden being the worst one is years, This is gonna be the last Madden i buy from these crooks cause the issues are majority of the time on EA's side. Still with that said If anyone finds a way to fix this problem please respond i wont be spending another penny on this game. 

This has been happening non stop. I have tried everything in this thread. FIX THIS EA. Wasting my time exiting and restarting the app just to get the “Failed to start game” message everytime. FIGURE IT OUT

Didn't have this issue until the new update yesterday, now it is happening every time I try to play house rules. It is beyond frustrating and almost unbearable.

Please fix this nonsense!

I am having this issue as well. I have restarted the router. I have restarted the system dozens of times. I have deleted the game and reinstalled three times. Nothing works. This is absolutely ridiculous. I have had more issues with this years Madden than I have time to write in a post. I need answers. I put too much time and money into this to have such a terrible product. This is the worst Madden I’ve seen in 20 years.

Hey, all.

When @EA_Kent provided troubleshooting earlier in the thread it was related to a significant connectivity issue we identified shortly afterwards that's now fixed.

If you are having trouble getting into games modes for MUT:

• House Rules: Instead of selecting House Rules from the Missions tab, try going to H2H to play it. We've seen players get stuck by going to House Rules from the Mission menu
• MUT Challenges: If you are unable to play a challenge or other game mode within MUT due to a connectivity error, visit your roster and change your lineup to BEST OVERALL with the lineup tool on the right. Some lineup configurations appear to result in corruption, by resetting it this way that helps resolve the error

If you're having trouble connecting to the EA servers for all game modes, we encourage you to run through the connectivity steps below that helps fix issues for most of our players.

Connection Troubleshooting

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

We know some of you have attempted a power cycle already. Sometimes, it doesn't hurt to try it again if it wasn't done after the recent fix on November 9th. We're seeing players online as normal, thus we are confident connection troubleshooting should fix this for you. 

Reboot the power to the modem/router

1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

How to power cycle your PS4 console

1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
2. Turn it back on after 1 minute. Launch the game.

How to power cycle your Xbox console:

1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console’s power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

1. Plug the console power cable back in.
2. Press the Xbox button  on your console to turn on the Xbox One.

Works for 1 game then stops working. Just fix the game.

Same problem, but it amazes me that this many people can report having the same issue and EA still try’s to convince us it’s our network or system not the game. It’s really time we stop buying this game folks we all spend a lot of money to purchase and some to play it when in turn they can’t even fix something more than likely very simple. 

Having the same exact failed to start game. Awful. $60 for a game I can’t even play. Sad