Forum Discussion

rafkljules's avatar
3 years ago
Solved

false ban for match cheating

banned for match cheating! why? i play on PC from germany. i play challenges and solo battles ( i have no runstickskills ) no H2H games or seasons. got banned last week for match cheating. DM @;field ghoul on twitter got unbanned.

two days later banned again since monday.

i have no tools in use and no reason to cheat

happy thnks givin

  • Hi @rafkljules

    I'm sorry, we can't look into this for you from the forums but our Terms of Service team can take a look. Please fill out the webform to send in an appeal to that team if you believe a ban was added by mistake. 

    - EA_Lanna

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @rafkljules

    I'm sorry, we can't look into this for you from the forums but our Terms of Service team can take a look. Please fill out the webform to send in an appeal to that team if you believe a ban was added by mistake. 

    - EA_Lanna