False Ban refund

So I am now 13 days into my false ban for "coin distribution" with only 1 email from EA on day 8 saying my case was under investigation. Any form of contact with EA has had zero results as I just keep getting told to wait. I was able to talk with someone at Microsoft though so just a PSA: If you purchased anything ingame within the last 14 days (as I bought a $100 pack less then 48 hours before being banned) contact Microsoft and politely explain your false ban situation. Let them know that you would like a refund for points purchased because you are unable to play the game as intended. I received an email the following day stating I would be refunded. Maybe if enough people do this and EA starts losing money they will actually care and admit that they are wrong instead of continuing to falsely ban loyal paying customers, taking there sweet time then either not lifting the ban or saying "we found that the action that we took was correct In accordance with our TOS but have decided to reverse the action taken on your account". EA... Just admit you are wrong...