Forum Discussion
Product: Madden NFL 23
Platform:Sony Playstation 4
Which console generation do you have? Sony PlayStation 4 Pro
What is your gamertag/PSN ID? X-GawdCombo-X
Date/time issue occurred all the time
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Champions
Summarize your bug mut is not loading in and i’ve done all the starting challenge’s
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? mut
What happens when the bug occurs? doesn’t let me load in mut
What do you expect to see? the challenges show that i have completed them
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
i’ve done all the starting mut challenges but they do not register and therefore i can’t play mut. so i wasted 60 bucks
- 3 years ago
I had this problem too, but I have it on Xbox Series x. I've tried restarting the game, uninstalling, and reinstalling the game and nothing has worked yet.
- 3 years ago@JackJosie This is crazy. I'm having same issue on the PS5. I've played the startup challenges 4 times now. Closed game and Uninstalled all of it. No luck. I hope this thread gets attention so they can fix the issue.
- satfreaktom2643 years agoHero
there are 2 possible options that could work.
1. play some games in fotf
2. let a friend invite you and play the 4 starter missions together
- 3 years ago@ybrvy9ys3sa1 has yours still not worked??
- 3 years ago
Nope as of Friday. I'll check today to see if anything has changed
- 3 years ago@ybrvy9ys3sa1 Me too I have done all the challenges pry ten times each but it doesn’t let me earn the starter stuff
- 3 years ago
im level 4 on the competitive field pass this week got none of the rewards suppose to have 15k coins and a mut champions token so far, also was not rewarded 100s of thousands of coins in h2h games.. its a joke this should be a free to play game idk how they make billions every year but im never spending money on this game again I feel so robbed
- PootieNunu3 years agoRising Novice@JackJosie
Mine quit working after the update today, stuck on unlock your ultimate team and xp is reset to 0.- 3 years ago@pootienunu Same
- 3 years ago
Dude I just had this problem I’m a level like 29 an I can’t load in I’m so annoyed, I’ve spent 150 dollars on this game an I can’t even play
- PootieNunu3 years agoRising Novice@snoah811
Yay now we can fall behind because of ea's bug
- 3 years ago@JackJosie Cmon EA you have to do better I just spent 80 bucks in MUT and can’t access my team !
- 3 years ago
How can this even happen EA can’t mess up MUT (by far the biggest and most popular mode in madden) like this, it needs to be fixed ASAP, this is sad. Has to be some kinda of large compensation for literally not being able to play the only game mode people actually spend money on and it being as soon as the new comp field pass comes out, I mean really how can this happen?
- 3 years ago@Skillisavirtue I’m so disappointed I just spent $80 on MUT and can’t even use it
- 3 years ago
Anyone figure out what's going on? The ultimate team button doesn't even show up on the load in screen for me and when i try to access it on another way like the ads that pop up ot says i don't have access to this section. Just played last night no issues then it updated and it's now gone and can't get in.
- 3 years ago
I have the same problem. I was playing mut earlier today now it doesn’t even show the mut icon. Anything related to mut That I click on says “you don’t have access to this action”.
- 3 years ago
*Section
- 3 years ago@JackJosie I got the update today and mut doesnt show up on the bottom row of modes. Then when you figure out another way to enter it tells me I don’t have access to this section. Any ideas ?
- 3 years ago
Mut wont load at all says content unavailable any idea ?
- 3 years ago
I completed the first 4 ultimate challenges, and now my ultimate team wont even load? Haven't been able to open any packs to see my team or anything.. closed my game, restarted my ps5, deleted the game, redownloaded nothing has worked. Any fix?
Not going to keep re-downloading for nothing to work, it's just using all my monthly data up at this point.. probably going to have to pay for an overage this month, so thanks EA.
- EA_Illium3 years ago
EA Staff (Retired)
Hey Everyone,
For anyone having an issue entering MUT or completing the Intro Challenges, would it be possible to see if you can purchase a 300 coin pack and open. Then check if you are able to continue?
If Not can we get the following information:
Platform:
Persona:
Date/Time issue occurred:
Are you getting an error message? (what is it?)
What was the last activity you were able to complete before the issue happened?
Thanks!