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My DIGITAL COPY of this game is missing half its features weeks after release. I tried talking with live support, suggested I troubleshoot on Playstation support even though it’s EA’s and Madden’s problem. Also suggested I post here. I’m at a plateau in MUT as I can’t get rewards from leveling up or access missions to get Team Captains or points. I’m done buying this game at release and absolutely will not be playing another Madden title unless someone can fix my problem.
- 3 years ago
This is a week after I wasn’t even able to play Ultimate Team after a bug prevented me from being able to complete the starting challenges to unlock my team. Astounding game design and troubleshooting systems by EA.
- 3 years ago
It's absolutely terrible. My game is the same way.
- 3 years ago@bigbosshass586
Update my level in ultimate team please.
- 3 years ago@nepatriotsftw I have the exact same problem, digital copy as well. i've done every "troubleshooting method" you guys throw at us and not a single one worked. Can we PLEASE geta refund. you guys obviously care more about putting out new content and farming money than you do fixing the game. This. Is. A. Day. 1. Bug. in 7 days this game will have been out for a month...
- 3 years ago
Xbox series s
I have purchased this game about a month ago and it was the first one in years that I’ve said okay this game could be good. Come to find out I am unable to progress in my ultimate team dude to the field passes giving me an error when I try to open any of them(Had this same issue since day 3 of the game). This is completely unacceptable, you guys took my money and won’t give us any sort of time frame when we can play the game. And on top of that you offer no logical way to get my money back for this alpha test of a game you decided to release. If anybody can help me getting my money back that would be great or just fix your game. If John madden was still alive he would be outraged by the terrible service and product you guys put out on a yearly basis. Just fix the game or give me my money back.
-Best wishes
- 3 years ago
I’ve been having the same problem for 3 weeks. I’ve tried clearing cache as well as deleting the game and re downloading multiple times and nothing works. At this point i don’t care about a fix I just want my $60 so I can buy the new call of duty
- 3 years ago
Same here so annoying I wanna play h2h
- 3 years ago
It is so irritating I have had the same problem! And I am a big MUT player and spender 🤑 no MUT h2h and I am at level 2 for XP which isn’t true and I can’t claim anything on the access pass! This game is trash madden please fix this ASAP
- 3 years ago
Yep same here shamefully have dropped probably like 500 on this dog water game already this year and I cant even count on them to make a field pass that actually tracks my stats correctly. Im also stuck at level 2 and not receiving any reputation for finishing field pass challenges they aren't even tracking for me
- 3 years ago
I have had the game for a month now and haven’t been able to play either.
Fed up. Want my $100 back
- yonder7553 years agoRising Novice
The most frustrating part is that no one seems to care. Keep getting generic responses and DMs from EAHelp - not the helpdesk people as they can only provide information they have. I fear they know root cause of error but do not have a solution. If that's the case, fine, just tell us and give us our $ back. Not buying NHL 23 or any other EA product until I get resolution (not that they care about that either).
- 3 years ago
Real talk the same thing is going on with my account
- 3 years ago
I don't understand has EA given up? They just take the money and run? No level up no field pass rewards in 3 weeks
- 3 years ago
Just gonna bump this because it’s been 2 weeks and STILL NO FIX! 🙂
- 3 years agothere's no project there's nobody with myself pass on Madden 23
- 3 years ago
Mine is doing the same thing did your ever start working
- 3 years ago
My h2h wins not counts and i cant see my ssn2 in field pass smh
- 3 years ago
Me too bro! This is for the birds. Annoying af
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