Field Passes Menu only shows “Rewards”

Product: Madden NFL 23
Platform:Microsoft XBOX One
Which console generation do you have? Microsoft Xbox One S
What is your gamertag/PSN ID? mcampbell8712
Date/time issue occurred Everytime
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug After doing challenges and getting xp i do bit get rewarded xp which does not advance levels in the field pass. I am at level one for 3 weeks and no progress. I still do not have online play either because of being level 1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? in ultimate team
What happens when the bug occurs? no xp rewarded
What do you expect to see? xp rewarded
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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Field pass not working