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tmcb2020's avatar
tmcb2020
5 years ago

Franchise offline - unable to enter owner name when choosing owner mode.

Product: Madden NFL 21 Platform:Sony Playstation 4 Which console generation do you have? PlayStation 4 What is your gamertag/PSN ID? Throaty_fountain Date/time issue occurred Ongoing What type ...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @mooch12, 

Thanks for the info!


We were seeing some issues recently with names not being accepted on Xbox, but it looks like that particular issue should be resolved. Are you still running into the same issue when you're trying to name your owner? 

/Kent

tmcb2020's avatar
tmcb2020
5 years ago

Yes.  It’s odd as after I deleted the game and reloaded, the servers worked and I was able to enter my name as the owner.  Shortly thereafter, the servers stopped working for me and as

i started a new franchise, I again am not able to enter my name.  You type in your first name and as you exit to enter the last, the screen flashes and reverts back.   It sure is these are related.  

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @tmcb2020 

    Hmmm, gotcha. What are you trying to use as the first and last name, if you don't mind me asking? We've been seeing a lot of reports where names are getting flagged by the game's profanity filter, so I'm curious if this might be happening here as well. 

    /Kent

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