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tmcb2020's avatar
tmcb2020
5 years ago

Franchise offline - unable to enter owner name when choosing owner mode.

Product: Madden NFL 21 Platform:Sony Playstation 4 Which console generation do you have? PlayStation 4 What is your gamertag/PSN ID? Throaty_fountain Date/time issue occurred Ongoing What type ...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @mooch12, 

Thanks for the info!


We were seeing some issues recently with names not being accepted on Xbox, but it looks like that particular issue should be resolved. Are you still running into the same issue when you're trying to name your owner? 

/Kent

Grandpappy_B's avatar
Grandpappy_B
Seasoned Adventurer
5 years ago

Hello Kent. I am having this issue on my PS4. It wasn’t saving the name. It did save an owner’s name once. I noticed I had a team setting wrong so I deleted the franchise to change the setting. When I went to add an owner’s name I had that issue again.

Thank you,

Greg

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Grandpappy_B 

    Thanks for the info! Would you mind posting this to the thread I linked above so EA_Blueberry can take a look? Last I heard he was still passing along information on this as reports were coming in. 

    /Kent

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