Game causing console to shut down PS5
Product: Madden NFL 23 Platform:PlayStation 5 Which console generation do you have? Sony PlayStation 5 What is your gamertag/PSN ID? vrwolf67 Date/time issue occurred Constantly but most recently...
Forum Discussion
EA_Barry
Community Manager
Community ManagerThis still sounds like an overheating issue.
Take the panels off the console, remove the fan and clean all vents, fan and heatsinks, preferably with a can of compressed air (held vertically).
I was ready to replace my PS5 at one point until I REALLY cleaned it and it has not crashed like this since.
Thanks.
I followed your advice. I took apart the panels and cleaned everything from the inside out. After getting it back together and trying madden the game still crashed within about 40 minutes. After rebooting my PlayStation again I then proceeded to play the new God of War for several hours without a single problem. This goes to show that this is some bug within the Madden game itself that you refuse to fix. It’s annoying that I can play literally any other game without it causing my console to shut down. But as soon as I play yours it leads to a problem.
