Forum Discussion
Thanks for getting back! I've seen players fix menu freezing for various games when they change up their DNS setting on the console. You said you tried that, did you try different DNS servers or only a specific one?
There are steps on how to do it here and it can also be manually changed on the console.
I tried the default one that just comes with the PS4 and then I started to do research because my game would not load and people were saying when they switched theirs to google it started working. So that's the only one that I have tried is googles.
- 6 years ago
this game is garbage, i dont get the screen freezing anymore on the opening credits but now everytime i try to play it goes to the blue screen saying error. again started doing this after i made the mistake of updating the game.
- EA_Blueberry6 years ago
Community Admin
Thank you for your patience. Try giving Cloudflare's DNS servers a try. It's 1.1.1.1
Hope this helps, keep me updated. - 6 years ago
Is this the primary or secondary DNS and what would the other one be since that is one of them?
- EA_Blueberry6 years ago
Community Admin
1.1.1.1 (Primary) and 1.0.0.1. (Secondary)
- 6 years ago
That did not work either. Bro Im telling you nothing isn't working. No knock on y'all but I think this copy has to be defective or something.
- EA_Blueberry6 years ago
Community Admin
Do you own digital or physical copies? Are you able to load up the game on a different PSN ID to see if it's account related?