Forum Discussion

funkyboddums's avatar
funkyboddums
Not applicable
5 years ago

Game says trial version. I dont get content. I pre-odered.

Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One S
What is your gamertag/PSN ID? funkyboddums
Date/time issue occurred 7:19 pm HST
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug I pre-ordered and have been playing fine and allof a sudden my game says "continue trial". I have the full version!
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I dont know
What happens when the bug occurs? Content on house rules
What do you expect to see? The game
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

‌

I pre-ordered and have been playing fine and allof a sudden my game says "continue trial". I have the full version!

6 Replies

  • jcooper31's avatar
    jcooper31
    Not applicable
    5 years ago

    I have the same issue! And I have a physical copy of the game and it’s in the console and says the same thing. Wtf EA

  • Elitesniper1292's avatar
    Elitesniper1292
    Not applicable
    5 years ago

    Mine says the same thing for the past 3 days.

  • Ripfellen's avatar
    Ripfellen
    Not applicable
    5 years ago

    Same here on Xbox One X. I choose the option to purchase the game, which brings me to the Xbox Store, which shows I own the game. I can select to play from there, and it brings me back into the game and I can continue on as normal.

  • ghettotronix's avatar
    ghettotronix
    Not applicable
    5 years ago

    I have the full version of Madden 21. After the most recent update it now shows up as Trial mode and won't start full game even from game disc/icon. It keeps going to trial mode and that doesn't even work.

  • jbajet60's avatar
    jbajet60
    Seasoned Newcomer
    5 years ago

    Product: Madden NFL 21
    Platform:Microsoft XBOX One
    Which console generation do you have? XBOX One
    What is your gamertag/PSN ID? Youngbuc02
    Date/time issue occurred 9/10
    What type of issue do you have? Crash/Freeze
    Which mode has this happened in? Play Now
    Summarize your bug **THIS ISSUE IS NOT ON PLAY NOW.** After the game finishes loading a screen pops up saying the trial version is only available for a limited time even though I bought the full version.
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Start the game.
    What happens when the bug occurs? The screen freezes for a moment before allowing me to press continue trial to get rid of it.
    What do you expect to see? this removed.
    PS4 Crash Reporting: Please copy the text you put in the crash report here. n/a
    What is the AMD or Nvidia Model Number of your graphics card? n/a
    Enter RAM memory size in GB n/a

    ‌

    this issue does not occur in play now. It occurs when the game finishes loading. A message stating that the trial version is about to expire and that I should get the full version even though I already bought the game.

Recent Discussions