GMM - Player Feedback & Sentiment
As a Product Manager I spend a lot of my time engaging with customers to get their feedback, understand the challenges their businesses face and how they interact with the products we develop to addr...
Forum Discussion
Updated feedback October 13th
Season - missing trophies, packs and coins
Tuesday 4th October we were told a fix had been identified and was simply being tested before release.
Wednesday 12th - this has now regressed to an attempted fix and no assurances that rewards will be returned.
Missing House rules rewards
For some reason these are now being tied to the fix for trophy packs.
These rewards are now three weeks out of date and need to be updated.
Competitive Pass
Missing rewards due to inability to complete via solo battles.
What compensation is the team planning to make?
Plans to compensate players:
There also needs to be a massive in-game effort if there is an expectation that we will continue this year and next.
Season 2 and Most Feared
Both programs look very encouraging but nothing has been delivered yet.
We have no reason to expect this to be delivered and receive the rewards given past history.
The company has not given us any reassurances on this.
Conclusions:
The major issues which have caused players major problems are not being acknowledged by the business owners.
@PixelQB @I really appreciate these posts. Keep up the amazing work.
