I am unable to connect to EA server on PS5 madden 23

Product: Madden NFL 23
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? PAU130l305
Date/time issue occurred 2/23/23
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? OG_RuntzOfficial_3
Summarize your bug I can’t log into the server to connect to franchise mode in madden 23 on PS5
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Search my PSN
What happens when the bug occurs? I don’t know
What do you expect to see? I don’t know
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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Please help my situation