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wildcat300's avatar
wildcat300
3 years ago
Solved

I can not unlink one of my playstation accounts from my ea account

I had recently accidently link my dads madden account to my main account and Im no longer able to play next gen online. i've tried to delete madden off of his playstation and tried to unlink his play...
madden nfl 23
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hi there, @wildcat300 

    This is something an advisor will need to help with. To get in touch with one, try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there, @wildcat300 

This is something an advisor will need to help with. To get in touch with one, try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

Burnzz001's avatar
Burnzz001
3 years ago
@EA_Aljo How do I link my psn if it says another psn is linked and I don’t have access to the psn account also it doesn’t even show to the account in the linked section so I could unlink and link the new psn
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hello, @Burnzz001 

    Please contact an advisor as I mentioned in my previous response. Thanks!

    • iitsjarodSPKY's avatar
      iitsjarodSPKY
      3 years ago

      How can I remove a psn account that's not mine on my account. I don't have a ps4 or ps5 I'm a pc player and there's someone's psn on my account

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        3 years ago

        @iitsjarodSPKY 

        You'll need to contact an advisor to see if anything can be done about this. Those instructions are in my previous post in this thread.

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