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skNC15's avatar
skNC15
New Novice
4 years ago

Kicked for "Inactivity"

Product: Madden NFL 23
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? skNC15
Date/time issue occurred 9/17/23
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? skNC15_6
Summarize your bug During my first offseason draft I was "kicked due to inactivity" despite not being inactive. When I reloaded the franchise I had lost progress to a few rounds previous in the draft. I finished the draft and continued to the next preseason. I was editing players when I was kicked again for inactivity and was reverted back to the same point in the draft. This happened multiple more times after various simulated games up to season 2 regular season week 1.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I'm not sure there is a way to guarantee encountering this bug.
What happens when the bug occurs? I am kicked for inactivity despite not being inactive and lose progress.
What do you expect to see? To not be kicked for inactivity and for my progress to be saved.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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16 Replies

  • Product: Madden NFL 23
    Platform:Microsoft XBOX One
    Which console generation do you have? Microsoft Xbox One
    What is your gamertag/PSN ID? TylerFitz5280
    Date/time issue occurred Multiple times between 8/30-9/20
    What type of issue do you have? Gameplay
    Which mode has this happened in? Franchise Mode
    Which part of the mode? Cloud
    What is your Franchise League Name? Unavailable
    Summarize your bug Nearly every time you play a franchise mode past the first year, there becomes a glitch that while your busy on the game (out of live gameplay) it will kick you for inactivity. When you progress past the draft it will trigger a glitch that it will no longer auto save past the mid second round of the draft. If you progress past and let the game save and quit. When you return you will be stuck back at the mid round of the 2nd nomadder what you do it will not stop reverting back. And the more you try to trigger the game to save it further corrupts the game file. I have deleted and redownloaded the game. I have quit and reconnected I have tried everything for over a month I am getting a bit frustrated that I see other reports of this glitch even reports that were taken to a team member and there's been no resolution. Ive played this game my whole life this is the longest ive seen a glitch like this last and it's well beyond not appreciated.
    How often does the bug occur? Occasionally (10% - 49%)
    Steps: How can we find the bug ourselves? Progress past the first year of your franchise. (I have seen it most when you simulate that season week by week one at a time) it is past the first season you will start to see 'kicked for inactivity' when you're active if the glitch is there. Past that when you go into the draft take enough time for that glitch to happen DURING the draft. (If you again simulate one pick at a time it seems more likely) if that glitch happens in the draft and you're kicked and you return, weather it happens immediately or not you are ONE HUNDRED PERCENT guaranteed this glitch will be present on that franchise file.
    What happens when the bug occurs? The initial kick for "inactivity" will revert you back a pick or two in the draft and you will proceed as if it works fine. When you progress into the next season you can then leave the mode and try to return to the same progress. I have seen it ONCE let you back where you were but if you again, progress a week and try to save/quit/return. Then is when you are snapped back hours of gameplay and weeks of the game mode to the draft where you are now cursed in forever
    What do you expect to see? A serious effort and communication as to finding how to improve this issue, at least recognition that this glitch has been there since DAY ONE of the game release
    PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
    What is the AMD or Nvidia Model Number of your graphics card? Unsure.
    Enter RAM memory size in GB 400+GB

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    N/A N/A

  • viperstreek2002's avatar
    viperstreek2002
    Not applicable
    4 years ago

    This is the same thing that is happening too me and it’s freaking ridiculous i put all this work into my franchise mode and this is what this game does. I either want my money back or i want a working game. This is a load of dog crap. 

  • NosEvitan's avatar
    NosEvitan
    New Traveler
    4 years ago

    same issue in our 32 user league

    games not saving

    roster moves reverting back to minutes/hours before

    we're still in the 1st season, but about to do the first draft this weekend.

    seems like a sync issue with the servers, where data isn't being saved / is reverting. which is absolutely ridiculous given that process has worked seamlessly for years now. its almost like every madden, they throw all the good code in the trash and make it a point to break things that were working fine, while adding features we didn't need/want/or even work at all

  • NosEvitan's avatar
    NosEvitan
    New Traveler
    4 years ago

    @EA_Kent has this been acknowledged in any way? we get that MUT is the money maker and no one at EA cares about CFM, but that dynamic has never before left CFM completely unplayable on top of being ignored

  • DCOLBS's avatar
    DCOLBS
    Not applicable
    4 years ago

    Same issue but can’t even get to the draft like most of theses guys. Won’t let me get past week 18 of my first season. Pretty bummed.

  • tkyonic's avatar
    tkyonic
    Seasoned Newcomer
    4 years ago

    This glitch has totally destroyed my year 3 franchise so i deleted and started another one. Glitch is still happening franchise mode is literally unplayable right now FIX!!!!!