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Hi there, @Sgannon9
Thanks for reaching out. I'll try to help with this. You mention being wired, but you also say your WiFi is fine. Can you clarify if you're using a wired or wireless connection?
Also, it would be good to try clearing the alternate MAC address with these steps:
Go to your Xbox Settings
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"
Let me know what happens.
- 3 years ago@EA_Aljo Hey, I really appreciate the swift response!
So I am hardwired in sorry. No lag ever except for randomly getting booted out of madden h2h
I tried your solution, it does not have seemed to work.- EA_Aljo3 years ago
Community Manager
Thanks for the response. I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.
Also, which Xbox are you playing on? If it's a Series X, try removing the game from Quick Resume.
- 3 years ago
Hello, I am on Xbox series X. I have completed this step. I played for a couple hours tonight and I did not get kicked out of any games. However I’m not sure it fully worked. There was multiple times where the game stopped and said my connection was lagging, but I did not get kicked out!
however if you have more solutions worth trying I’d love to make it perfect like it used to be.
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