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I just started to have this issue. I logged in maybe 5 min before it started happening. But I closed the app to refresh for the new sims 4 updates. Now it refuses to work. it logged me in but then none of my games showed up. I restarted it and currently, it's not working again.
I currently just starting having this issue, I logged out to reset my EA app, tried to log in and now I get the error message. I'm assuming it's because of the sims update, maybe it's overloaded.
- corekit77093 years agoNew Traveler
This issue is also occurring for me, kind of frustrating, I was really looking forward to the new update.
- 3 years ago
apparently this is happening to everyone
- 3 years ago
I ran EA as admin and it worked? No idea why
- 3 years ago
Thank you!!
- 3 years ago
Im also having this issue
- 3 years ago
thank goodness it isn’t just me who’s having this problem.
- 3 years ago@SweetCake0213 all this is happening because of junkfield 2042. a game which is truly terrible and no one wants to play. I finally managed to log in but now my library wont load
- 3 years ago
@SekiroDadaHow exactly is this a problem with 2042? It just seems like another EA issue to me.
- 3 years ago
Thank god. I thought I was the only one. They need to sort this out ASAP... I've been trying for half an hour
- 3 years ago
I’m having the same issue. It’s showing the login didn’t go as planned “we couldn’t log you in because the network failed to do its network thing. Try again in a few minutes”
After it let me log in, my sims games are no longer in my library.
restarted, and back to the login didn’t go as planned error.
very annoying. - 3 years ago
I’m also having this issue. I logged in and Sims 4 was no longer in the library so I did the app recovery which cleared the cache. Now it keeps saying login did not go as planned ☹️
- 3 years ago
Having the same problem, the fix actions aren't working for me. I also hope its just because of the update.
- 3 years ago
Me too. Can only log in one time in 10 and when I do all my games are missing.
Don't like the new UI and was not impressed at suddenly having to get rid of Origin without any choice.
Not being able to play the games we have paid for because of EA problem is also not a good look.
- 3 years ago
Have you managed to get in yet, I’ve just tried the past few times and still can’t, also was trying to get the update
- 3 years ago@12468josh ive tried for the past hour now, no luck what so ever
- 3 years ago
I’m having the same issue, I logged in and didn’t find any game in my library, I tried to restart it multiple times, and it kept showing the error message, now I can’t even log in.
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