With the release of today’s Title Update, there have been a lot of questions around the status on H2H disconnects we wanted to address. I wanted to take a moment to let you know that EA understands the community frustration around these disconnects and our teams have shifted resources to work on the issue. Our teams have already deployed a fix that addressed the issue of players intentionally using exploits to win games. Those accounts that have used this exploit have already had the appropriate action taken on them.
Today’s Title Update allows us to collect more information around the disconnect issue so that we can further address it. Please know that teams are not tied to future Title Updates to address the issue of disconnects.
Your Madden Team
