Forum Discussion
At this point an update of either “sorry guys, we can’t recover your franchises” or “here’s the issue, here’s an estimate of how long it’ll take” would be great.
@EA_Blueberry any update would be greatly appreciated. Thank you!
The team is still aware and working on this. When I hear any new information I'll share it here.
- 5 years ago@EA_Blueberry Thanks!
- 5 years ago
Hi would be nice if EA was just honest if going to get fixed or not on twitter all you get is the same message from who ever you talk to on EA help
- DarthDonkey815 years agoRising Traveler
It probably depends on what server or file share that league is on. I have one league that gets that error and another league that does not. They are both Madden 21.
- 5 years ago
Just in case it is buried in the post, my gamer tag stizmarkie.
Happy Saturday, folks!
- 5 years ago@EA_Blueberry xbox one gamertag alex07kika
- 5 years ago
What specifically are they doing to work on it?
Xbox One GT: TacticalEMS
- 5 years ago
@Greyman307if you read the entire thread you will see they are not only not telling us what they are doing but they are not saying what the problem is. We are being largely ignored with the exception of the occasional "We are looking into it" from @EA_Blueberry . They are quick to delete or edit comments that violate their posting policy but not quick to give us any real answers. As you read you will see that many of us suspect we will never be able to access our franchises for reasons that are clear. I did reach out to what our community manager said is are his/her supervisors over 2 days ago and have yet to hear anything back.
They are not interested in serving us, taking our concerns seriously and providing absolutely zero customer service let alone any real updates or feedback. They are sidestepping and giving very rare general statements as to what is going on and what they are doing.
- 5 years ago
Late Monday morning, It's been 3 working days since I filed my "Report" to @EA_Blueberry 's supervisors, well at least what he/she said would be his supervisors, and nothing back. Crickets, not even so much as a response saying we have your complaint and are looking into it. No one at EA gives a care to what anyone is experiencing if it doesn't make them money. They hide anonymously behind this board, they edit or delete things that they say violates the rules but in several cases it's not offensive or threatening, it just hurts their feelings. And because of their rules, EA makes it impossible to organize anything outside of this thread....... Why do I feel like I am living in an Orwellian reality?