Forum Discussion
@burburpapa69 wrote:
Hello I talk to some from EA yesterday and are claiming that some people have had their franchise sorted I don't hear that from anyone I've talk to everyone as the same problem with the game but nothing seems to be getting sort and depends where you talk to EA you get given a different story. Why can't EA be honest with what is going on.
My gamertag xbox series x Cat Ballou 83
To clear up any confusion for you, @burburpapa69, Franchises for Madden NFL 21 were down for maintenance and fixed, however PC franchises are still not up on Madden NFL 21.
For Madden 18, I can confirm they attempted to fix this last week but it did not work. They are still actively looking into addressing this.
I post this at the risk of being banned from posting on this forum ever again but really, when it comes down to it, what does being able to post on this forum gain for us????
Let me point out that @EA_Blueberry says they are "Actively looking into addressing it" instead of they "Are addressing it" I would suggest that they stop looking into addressing it and actually address it.
I would add that I have asked @EA_Blueberry directly how to contact his supervisor and have yet to get a response to that.
Should I get banned I wish you all good luck and hope you find another game or even altogether different way of recreating / killing time. Happy New Year Ya'll.
- EA_Blueberry5 years ago
Community Admin
Sending you a direct message.
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The team is actively looking into fixing it. As I mentioned earlier, they attempted to address it and it unfortunately did not work. They plan to address this so you all can access online franchises again. It's frustrating from my end to see you all frustrated, not the type of forum post I personally enjoy pulling up daily when I want you all to get into your games with your friends/family as soon as possible. We'll continue to relay important details to you all here and anything you feel could be useful you come across for their investigation.
We sincerely appreciate your patience during this outage and plan to update you all on the status of this as soon as we get any information from those working on it.- jgittsit65 years agoRising Novice
@EA_BlueberryAt this point I feel u guys are bullshotting us and just want us to buy the newer games. I don't see why you can't do this in a timely manner. Just like they would say at my job.[Removed - CM]
Sincerely
A new ...pissed off...fan.- 5 years ago
Am I the only one picturing that "the team" is just one part time resource still using dial up as a connection? They have something like a window between 7 a.m. - 9 a.m. every other Tuesday to look at M18 Franchise issues. Rest of the week? MUT14 of course.
I don't think there's much that the mod can do about that so let's take it easy on them.
- 5 years ago@EA_Blueberry Would it be possible for the team to give us a timeframe of when they hope to have this resolved? Thanks!
- 5 years ago
A "Report" that will supposedly reach those a little higher up the food chain than our vaunted community manager was filed several hours ago. Nothing back yet, IF I hear anything I will share it here.
- 5 years ago
Thanks for the update! Crossing my fingers for a resolution sooner rather than later.
- 5 years ago
Happy Friday, all! Just checking in to see if there is any update here. Any chance we’ll be able to get into our franchises this weekend?
Have a great weekend, everyone!