Forum Discussion
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The team is actively looking into fixing it. As I mentioned earlier, they attempted to address it and it unfortunately did not work. They plan to address this so you all can access online franchises again. It's frustrating from my end to see you all frustrated, not the type of forum post I personally enjoy pulling up daily when I want you all to get into your games with your friends/family as soon as possible. We'll continue to relay important details to you all here and anything you feel could be useful you come across for their investigation.
We sincerely appreciate your patience during this outage and plan to update you all on the status of this as soon as we get any information from those working on it.