Forum Discussion
We were in our 26th season.
Same here, but with 5 other people. This was basically our main way of connecting and finding joy amidst a pandemic that has taken a dire toll on us personally. EA's response to us as paying customers is "screw off, buy Madden 21 and play Ultimate Team or you're worthless."
- 5 years ago
Should we come up with fun activities until they just delete this feed? Favorite snack food? Best Blueberry memory?
- 5 years ago
And unlike the weather where I am with hollowing winds, EA and their representatives remain eerily quiet
- 5 years ago@ThorVader Fondest Blueberry memory...
That time they mentioned working on Sunday like it was going to have any impact on this thread whatsoever. - 5 years ago
Yes. that was a goodtimes. My favorite was when he came back from vacation all invigorated and excited about getting the problem solved for us.
- 5 years ago
@ThorVader This is for sure the best one. Love the ghost mode he’s got going on right now too.
the fact he hasn’t said a thing in 2 weeks is kind of hilarious. Mostly disappointing and expected though.
- 5 years ago
Love/hate seeing this thread grow. Incorrigible on the part of EA. Where are you @EA_Blueberry ? What word from the grand tech-wizards at EA?
The first step to solving a problem is acknowledging the problem. Unreal this has gone on for this long.
- 5 years ago
@EA_Blueberry I believe I remember you stating you would be working Sundays. Do we have any sort of update? By update, I actually mean an update. Not another, "They are aware of issue and will be attempting to fix it". I am looking for an actual cause of the problem at the minimum. This is no different than any other Customer Service. They find the problem and report you the problem. EA is acting like if I brought in a car that is skipping but they can't tell me a timeframe for repair or what the actual issue is. Does that sound like good business sense to anyone? Thank Goodness EA announced the return of College Football. If not for that, this would have officially been the end of my relationship with EA Sports, which has existed since 1995.The Madden games aren't even good enough for this sort of high and mighty treatment. I know the issue is not with you Blueberry, but you should be providing consistent communication on this at the very least twice a week.
- EA_Blueberry5 years ago
Community Manager
Hey, everyone.
I apologize for the lack of responses lately, I had a personal situation with COVID within the family and daycare. Luckily, everyone's okay. I came back for a day in which I had to do various tasks like reporting to multiple studios on what is impacting our community so they're aware of the issues and wasn't able to get around to all game titles for these forums.
I see that the team actually attempted to fix this in a recent update. Based off everyone still asking for updates here I'm under the impression it's still not working.
Can you all confirm the following:- Can you connect to existing franchises? (yes/no)
- Can you connect to newly created franchises? (yes/no)
With the Super Bowl today I hope you are all watching it as I will be! I'll provide an update for you as soon as I can this week.
Thanks,
- 5 years ago
Not even sure why I am still following this or taking the time to respond...
I CANNOT connect with past franchises
I CAN connect with a new franchise I created as recent as about 10 days ago
- 5 years ago
1) I can not connect to existing Cloud Franchise
2) I was able to connect to new Cloud Franchise and re-connect.
Username: cltiger17
- 5 years ago
Still not working. I can see my franchise in the cloud but it wont load
- 5 years ago
Cannot connect to existing franchise; can connect to newly created one.
And my PS4 handle is Tecumseh_1768.
- EA_Blueberry5 years ago
Community Manager
Thanks, everyone.
Forwarded the details their way. - 5 years ago
It's past franchises that don't work and EA already know this as I have said before I've been lucky and got to talk to people on phone twice from EA they know its peoples old franchise that have the problem I find it funny you are asking this question that they already have an answer for its a shame all the different departments at EA don't all give the same response as depending we're you ask the question answers are different still it does past the time away
- EA_Blueberry5 years ago
Community Manager
@burburpapa69
To answer your question on why the question of it is being asked again, this is for the purposes of knowing whether the fix they put in had any impact on both features from their recent back-end changes. - 5 years ago
If you see what people write on here you would know its not working if it was working people would say and some would leave thanks so didn't need to ask
- 5 years ago
I can create new franchises fine and load them up but my old ones don’t load up at all
- 5 years ago@EA_Blueberry Sorry to hear that you had an issue with COVID and other complications. Glad to hear that the devs are still actively looking into some sort of fix. We look forward to your daily updates until this issue is resolved.
- 5 years ago@EA_Blueberry Any word from the team today?
- 5 years ago
@EA_Blueberry sorry to hear about the family situation. Still unable to connect to any old franchise. They can be seen in the cloud but cannot access. New franchises that have been started in the last couple weeks work without issue.
- 5 years ago
- I cannot connect to my old franchise (but I am able to view it in the “Load Franchise” screen
- I am able to access a new franchise if i create one
My gamer tag is stizmarkie, the league name is stizmarkie_2 and I’m on PS4
Thanks!
- 4 years ago
I cannot connect to previous franchises
as stated many pages ago, I can connect to a new franchise
Maybe one day this will get fixed. Glad you and yours are recovering from COVID
- 4 years ago
Once again @EA_Blueberry has pulled a fast one. Four days ago he threw a faint glimmer of hope by wanting information from us, which many of us provided, only for him to remain silent without so much as a "I don't have an update for you, sorry". Nope, keep throwing us the bones to try to keep us at the heels of EA and avoid any follow up...........
- 4 years ago
Maybe someone has the covid variant from south africa now...... Maybe the one programmer working on this took the week off because its national peppermint patty day.
- 4 years ago
....who thought i would level up to apprentice in the ridiculous circa 1996 support boards at EA.