Madden 18 - The requested league is temporarily unavailable, We apologize...
it keeps saying warning this league is unavailable at the moment and i’ve never seen that. Is EA down or?? EA_Blueberry: Changed post title
Forum Discussion
EA_Blueberry
Community Manager
Community Manager
@ThorVader wrote:
Maybe someone has the covid variant from south africa now...... Maybe the one programmer working on this took the week off because its national peppermint patty day.
I'm not sure what we have over here in this household but I've been dealing with a personal situation myself with family being sick and homeschooling. Let me tell you, working from home with kids learning virtual schooling at a very young age for the first time is not an easy task. I'm quite impressed with the Madden's team work having to manage work life balance throughout this year when facing circumstances I know many have faced. Keep in mind that in order to deliver an amazing product you need pieces from different departments to come together. When people have to start calling out sick due to COVID or have other distractions at home come into play, it can throw off schedules where in the past you were working at a higher efficiency level.
I came back today and unfortunately have to do reporting, attend meetings, and other various tasks before taking more days off. As of right now, there are no new updates. We are continually reaching out to the team and it's still being worked on. I'll keep you all informed next week when I return and again, I'm sorry you've been unable to access your existing Cloud Franchises and value your patience.
@EA_BlueberrySorry to hear what you're going on at your home. And your first couple of paragraphs would be fine if you were just a mod on a random forum. But you're a paid community interface and if you are going through all of these things then it is best for EA as an employer to give you the time off you need. Which seems to be the case with your new schedule.
However, EA owes it to us as customers to assign another individual who can communicate with us on a more regular basis. They also owe it to us to bring in additional resources to work on this bug if not 24/7, then at least 8 hours a day. We know that they haven't done the former and we're pretty certain they're not doing the latter.
Again, if the franchises are irrevocably lost we deserve to know that as well to not waste our time anymore on these boards, or our money on any future EA games.
Ill tell you....if in my job we had customers that weren't getting answered and i was the customer service person responsible and just disappeared for days on end to only periodically post a useless update with no info, i would get fired. No one is here to learn about your personal life...no one received this game for free...we arent all buddies, we paid your company for a product and the product isnt working due to something your company did. You have blocked all attempts to get management involved or provide members with a structured and detailed update. Its no been two months! This is beyond ridiculous so stop the lies and get someone involved that knows whats going on and get this fixed.
@ThorVader it's a mystery now because where ever you talk to EA no one as any answer apart from it's being looked into and when you try to complain about service on here they can't comment or that's not their department it's all one big joke now
It is absolutely amazing how often we get ghosted in this thread. They’re for sure just hoping we forget about it and go away. Nevermind some of us have franchises we’ve been playing with friends as a way to keep in touch for 3 years. Terrible way to encourage me to go back to buying games. Stopped buying after 18 because of the changes to franchise mode...and what’s the point of buying another one if they can flip a switch and ruin it and then not tell you what happened and leave you hanging?
I keep coming back to the ridiculous premise that they cant solve a simple tech issue on their own game after 2 months
