Madden 18 - The requested league is temporarily unavailable, We apologize...

......and there it is .

21' users get compensated, 18' users are left in the lurch..... welcome to being a 2nd class end user by EA Sports.

It sucks that we all knew this was the case the whole time. An update somewhere wiped all the servers for the cloud franchises and they couldn’t recover them. What a gong show. 

Can't believe I'm gonna have to buy 2Ks bobblehead football game next year

We all know something like this would have never happened with Ultimate Team. Can’t believe I’ve wasted 2 months coming to this thread almost every day

Although the writing has been on the wall for a couple months, it’s a bummer to hear to hours of work put into my franchise are gone.

In the meantime, I’ve been enjoying NBA 2k21 and I look forward to 2k putting out an NFL game this year. I will never purchase from EA again.

Shame on EA and Blueberry for not owning up to their error and giving worse customer service than Verizon or Comcast - that isn’t easy to do. Y’all must work hard at being bad at your jobs.

So we all know we aren't going to get anymore details here.  They aren't going to tell us what happened, they aren't going to tell us when.  Simply put they don't care and for Blueberry to basically say just shut up and start a new franchise that will fix it shows a basic disconnect with him/herself and the users.  They are basically just going to just hope we all go away or throw you a 5 buck in game credit to the new version because at the end of the day it is blatantly obvious they don't care about 20ish vocal users of a 4 year old game, they made their money on us.  We can hope someone in customer service or management is monitoring this...but again i wouldnt hold my breath.   We ALL learned a valuable lesson here.  Madden has a shelf life and much like apple with iPhones they are going to say "you know what, that version is old and we need to make money off the new one so the heck with you guys"   Shame on you EA sports and shame on you Blueberry for thinking we are stupid enough to believe that after two months a software company doesn't know whats wrong with a game they made or how to fix it.

SHAME

@cgriffin98fifa  and the rest of you on this thread... If you think EA is going to give any of us compensation then you are kidding yourself. EA has made it clear from the beginning we are nothing to them. Those of us on this thread are a small fraction of the users of 18' and since we are just a small fraction making the noise they have proven over the course of this event that we are super easy to ignore, to write off as not important. EA could care less about us. End of story.

Hi

Might as well get myself in the mix as misery loves company 

Xbox

Gamertag ThexMachinex397 

Same issues, same answers

Any new updates? No way this should be taking this long. Gamertag is beautifulman69 on xboxone

31 pages of posts....with no resolution and now entering the third month.

This really is pathetic. These people have no idea how much time we put into these franchises. I've owned every madden in the past 10 years, but the franchise I am most invested in was on 18. Kept buying the new ones for updated rosters and online play, but I can say with 100% certainty that I will never buy another madden game after this. 

@EA_Blueberry do you have an update?

@jnigrin yeah the update is we can pound sand and start a new franchise because they’re not going to resolve the issue. Either can’t fix it or won’t devote the time and resources too. My guess has been that an update to the servers erased all of the cloud franchise from M18-M21 and they didn’t have a backup. 

Oh come on guys.   Just start a new franchise...it works.  Who cares you may have been 10 seasons in.... (insert sarcastic tone).

That certainly seems to be the most likely scenario. Just blows my mind that they won't tell us if that is the case. The only thing giving me hope is that my save file still says I'm in week 5 of 2025, so maybe the data is still there and it could be fixed if they decided to fix it. Although that seems highly unlikely at this point. 

@jnigrin I had the same train of thought for a couple months. I can still view my franchise in the load screen, but that’s about it. Sorry, bud. You are likely out of luck here. 

Sincerely,

That one idiot that keeps checking this post every few days thinking they might have some sort of answer for us 

....aaaah you aren't the only idiot.  We all are for believing this was going to be fixed.   

The most interesting part of this is there still hasn't been any public notice or even tweet about the ongoing issue. Based on the other random stuff EAHelp will post about, it's pretty obvious this is getting buried and everyone involved is laughing at us for still caring.

This is a cover up plain and simple. I am sure they have been advised not to address for fear of reprisals

This goes all the way to the top. The CEO, the COO, the shareholders. The management team of EA Games. The president.