Forum Discussion
Hi, @cgriffin98fifa
Just got back yesterday from being out several weeks. The team is still has this logged on their plate. I don't have any other updates outside of that and if any news comes along I'll share it with you all as soon as possible.
Lol. What an unbelievable joke this is. Must be nice to be out for "several weeks" with no backup and no concern for paying customers. Everyone working on this fix is either amazingly incompetent or massive liars.
- nathanfr4 years agoNew Traveler
It's definitely a lie... their posting history is visible.
- 4 years ago
@ThorVaderLooks like they removed your last comment?
- 4 years ago
EA is clearly doubling down on the "ignore it until people stop complaining" strategy.
I let myself get burned by the latest Sim City release back in the day. (What a dumpster fire of a broken game that turned out to be) I observed other friends get burned by EA on countless other games that they had purchased. But yet I figured, they won't ignore a Madden game......that game literally prints money for them. They've gotta do a good job with that one to maintain their relationship with customers, and with the NFL.
Man, was I ever wrong.
This is some of the worst handling of an issue that I've ever seen. No communication, no transparency, no timelines. If EA had told us months ago that they weren't able to, or weren't willing to assign resources to fix the issue, and that creating new connected franchises would work properly, that would've been better. People would still be mad for a while of course, but at least there would've been communication, transparency, a timeline, and most importantly closure.
Instead, everyone is left with uncertainty, hanging onto a hope that they're going to get their connected franchises back. I think most folks by now have probably come to the conclusion that it's not going to get fixed, because EA has demonstrated to us that they are incapable of handling such an issue. They've done this by the fact that they can't effectively communicate with their customers, and by the fact that the issue has been going on since December 2020 without providing updates of any value.
If you have an issue for 4+ months, can't fix it, can't communicate what you're doing to try and fix it, and at this point can't even be bothered to respond at all......It's time to admit what we all already know. You're not going to fix it, you aren't putting any resources towards fixing it, and if you were, it's obvious you weren't putting enough resources towards it, because it wouldn't have taken 4+ months to resolve if any effort was actually being put towards a resolution.
At this point, please put everyone out of their misery, and admit that the issue has been abandoned.
- 4 years ago
Im filing a complaint today with my state department of consumer affairs.
- 4 years ago@ThorVader I don't know if that will help much but thank you. As little as EA_Blueberry cares about our problem I doubt things will go any better with StateDepartmentConsumerAffairs_Blueberry.
But at least maybe the State Department will tell you there's no hope right away instead of pushing the envelope for 4+ months for no reason. - 4 years ago
Blueberry has removed two of my posts. So they are sitting here watching what we are saying and blatantly ignoring us
- nathanfr4 years agoNew Traveler
I also had a post removed for voicing criticism of EA Sports, as a paying customer for the last couple dozen years.
- EA_Blueberry4 years ago
Community Manager
Attention everyone,
If you are still not able to access a previous Connected Franchise League the Madden NFL team will need the following information:- League Name
- Gamertag/PSN ID
You can reply to this thread or send it directly to me via direct message.
- 4 years ago
- 4 years ago
- 4 years ago
- 4 years ago
League Name:
- madden64freak Fins
- madden64freak_5
- Cowboys Madden
Gamertag:
- madden64freak
- 4 years ago
League Names: JRC 2020 Restart
KindaKonfused_4
Gamertag: Trauber19
- 4 years ago
League Name: jetsfan397
Gamertag: ThexMachinex397
- 4 years ago
League Name: Tecumseh_1768
PSN ID: Tecumseh_1768
- 4 years ago
User name - roninarc
league - roninarc_3
- 4 years ago
League: DAUDA
Gamertag: Mafiosi_Midget
- 4 years ago
League:- Cat Ballou 83
Gamertag:- Cat Ballou 83
- 4 years ago
So whats the update?
- 4 years ago@ThorVader I don't think there is one. Feels like "We have to reply with something. Ask for their league names and IDs again."
- 4 years ago
Thats what i was thinking too..
- 4 years ago@EA_Blueberry League Name - the PFL
User - cltiger17 - 4 years ago
League name- coachteej_2
username- coachteej
- 4 years ago@EA_Blueberry Now that you have the league names and IDs of those still monitoring the thread have you been able to solidify a plan for a concrete timeline?
- 4 years ago
No he was just killing time.