@deepcoverops025 Even if you're not logged into your account or your email, support can help with access the account and changing the email address.
That’s all well and good if you can log into your account. As the original post says if you don’t have access to the old email and can’t remember your password this is not possible.
Community Admin@deepcoverops025 Even if you're not logged into your account or your email, support can help with access the account and changing the email address.
No, they can't. I've had this exact issue and keep getting fed the same answers that dont work over and over again. They seem to be limited to a script and cant really help.
This game automatically popped up an incorrect e-mail address. I can’t edit it and I can’t reset it because it is an e-mail address that belongs to somebody else. Did I just waste my $$$ because there is no way for me to log in to an e-mail that isn’t mine and add a second (correct) e-mail address. Who designed this POS?
Just for giggles...how long is this actually supposed to take. I spoke to a rep....was told to fill out a form that they sent me....tells me to enter an email that have....not linked to my account. I had no other email at the time that wasn't linked to my account. If I had already updated my account years ago with my new email, why is the game still trying to use an old email account. The rep tells me that the old email is linked to my gamertag on PSN. That seems strange considering my current email shows up at EA Sports.....Origin....and on my PSN account. I can't understand why the server would not have changed the email associated with my gamertag...when the update was done previously. This is seriously the dumbest thing I have ever had to deal with. It's only been with this game.
I have played other EA titles....recently....since I updated my account (at least 5 years ago).....never had this isssue... the game just logged right in.
I believe all of these comments about help are just smoke screens because EA doesn't know how to fix the issue. I'm already out money and if this doesn't get resolved in a timely manner....I better get info on how to get my money back and I won't bother with EA anymore.
