Madden 20 On Xbox Crashes Consistently
I pre-ordered Madden 20 on Xbox One. I’ve uninstalled and reinstalled it twice and it still keeps crashing any time I play online or when I play MUT and try to start the team up and do the first chal...
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerHey, @XXXBENTACION666
Is the game still crashing on you when you try to play the game? We'll do everything we can to stop that from happening to you on your end, I know from personal experience that can be extremely disappointing.
Have you tried any steps like power cycling the console or reinstalling? When it crashes do you get a specific error and does it send you to the Xbox home screen or Madden main menu?
No it literally just crashes @EA_Blueberry and doesn’t have any reason given. I uninstalled and reinstalled and power cycled. Could it be a lemon of a version?
- EA_Blueberry
Let me know of the following so we can find out what's causing this:
- Is it a physical copy of the game or digital?
- Are you installing the game on an external hard drive?
- Do you have any devices attached to the USB slot on your Xbox?
- Which mode(s) is it crashing in and if it's franchise, do you use custom created players? We're tracking an issue for that here.
Nope not franchise and it’s a downloaded version from the microsoft store stored on the hard drive. Have no other issues with any games and never had an issue like this before. I have ample amounts of space. It’s a whole new issue. Crashes when playing online before you even start and also in practice mode and MUT.
